How this works, end to end
No cleverness, no algorithm worth bragging about. A short form and, for now, a waiting list.
Get on the list
Three quick questions. Nobody is sent your details; we email you when a provider can help.
You are on the list.
No provider in San Juan Capistrano is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
Right now: a waiting list
No provider in your area is taking requests through this service yet. Requests made now are kept by us and given to no company. When a provider covering your area can take yours on, we email you once and ask whether you want that company, by name, to contact you. If you do not say yes within 90 days of your request, your contact details are deleted.
Three steps, about a minute
The whole thing is a form and a routing rule. What happens after it is contractors, on the phone, today.
Tell us about the roof
Three taps. The questions exist so contractors know whether to send a repair tech or a re-roof estimator.
Matched to nearby contractors
Independent local companies, chosen on where they work and what they specialise in. Emergencies go out first.
We keep it until someone can help
Nobody gets your details yet. When a provider covering your area can take it on, we email you once and you decide.
Illustrative photographs of roofing work in general. Not photographs of jobs arranged through this site.
Capped at three. Two quotes will not show you an outlier; five is an ordeal.
It costs you nothing. The contractors pay for the introduction. There is no bill at any point.
Not sold as a list. Your information goes to the contractors quoting your job, and to nobody else.
What we do, and what we do not
We are the introduction, not the contractor. Keystone Roofing Co. is a matching service for San Juan Capistrano and the wider Orange County area. The roofing is done by independent licensed companies who contract with you, not with us.
Everything that matters afterwards — price, schedule, workmanship, warranty, liability — is between you and the company you hire. We do not sign it, do not take a percentage of it, and cannot enforce it. Which is exactly why the verification steps below are worth your ten minutes.
How contractors get into the network
- They agree to the three-contractor cap and to contacting you only about the request you submitted.
- They give us a state contractor licence number, which must be current.
- They confirm the trades they take on — a tile crew and a flat-roof crew are not the same business.
- They accept that a request outside their real coverage area is not one they will be sent.
Treat all of it as a filter, not a guarantee. A licence that was current in March can be suspended by August, and a certificate of insurance is only evidence of the month it was issued. Verify both yourself before anybody starts.
What happens to your information
Three contractors, and that is the entire distribution. No brokers, no lists, no advertising profiles built out of what you told us. The privacy policy sets out the detail, and the do-not-sell page is there if you would rather we did not share it at all.
Why it is free
Contractors buy the introduction. That is where the money comes from, and there is no second revenue stream hidden behind it. It happens to align the incentives properly — a company that mistreats homeowners stops getting requests, because requests that do not convert are not worth buying.
Get the roof looked at
No cost. We email you once when a provider near you can take it on.