Guide
Choosing a roofing contractor
Choosing a roofer is the part of this that homeowners have the least practice at, and the part that decides the outcome.
Or call (949) 868-1671Get it looked at
Three questions, and up to three San Juan Capistrano contractors. Free either way.
Your request is in.
We are matching it now against roofing contractors working in San Juan Capistrano and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
Check the licence yourself
A licence number on a business card is not a licence. Look it up, confirm the name on the licence matches the name on the contract, and check the status is active today.
Compare scope, not totals
Lay the quotes side by side line by line. Underlayment type, ice-and-water coverage, drip edge, valley treatment, ventilation, flashing replacement, decking allowance and warranty. Large gaps in the total are almost always gaps in the scope.
Be careful with the deposit
Ten to thirty per cent is normal, often to order material. Full payment before work starts is not, and in several states it is not even legal. Hold the final payment until you have walked the job.
Prefer somebody you could drive to
Ask where their yard is. Companies that follow storms across state lines do competent work and then vanish, which is fine right up until something needs putting right.
Ask for current certificates of insurance
Insurance certificates expire. A certificate dated eight months ago tells you what was true eight months ago. Ask for one issued this month.
Get everything in writing, including the unknowns
Anything agreed verbally will be remembered differently on day two. In particular, pin down the decking rate, the start date and the clean-up before you sign.
In short
Three quotes, three licence checks, three certificates of insurance. It is a dull hour that routinely saves five figures.
Related questions
How quickly will someone call?
Usually within the hour during working hours. If you marked the job as an emergency it goes to the front of the queue and is normally picked up faster than that.
Do you cover the whole Orange County area?
We match across San Juan Capistrano and the neighbouring communities in Orange County. Put the ZIP of the property in and it will route to whoever actually covers it.
What warranty should I expect?
Two separate things. The manufacturer covers the material for its rated life, but only if it was installed to their specification. The contractor covers workmanship, commonly five to ten years, and only for as long as they are trading.
Get the roof looked at
Three questions, about a minute, and up to three San Juan Capistrano contractors come back to you.